Privacy Policy
This privacy policy applies only to this website (the “Site”). If you do not accept this privacy policy, you must not use the Site.
By visiting BUCKS BUSINESS website, you accept the content of this Privacy Policy together with BUCKS BUSINESS’s Terms and Conditions, Cookie Policy, and any other documents referred to in this Privacy Policy. This Privacy Policy sets out the basis on how we will process any information we collect from you or that you provide us with. Please carefully read the following to understand our views and practices regarding your information and how we will treat it.
Certain parts of this Privacy Policy apply specifically to the collection and processing of your personal data in relation to your use of websites and services (i-e BUCKS BUSINESS online Store), which requires you to register with BUCKS BUSINESS in order to use the website and services.
HOW WE COLLECT YOUR INFORMATION
We collect personal information about you in various ways, such as when you provide it at our stores, on our Websites, or affiliated websites, through our apps and social media channels, at our events, through your participation in surveys, via text messages, or on the telephone.
HOW WE USE THE INFORMATION WE COLLECT
By using this Site, you agree that we may collect, hold process and use your information (including personal information) for the purpose of providing you with the services and developing our business which includes (without limitation): contacting you on our latest products, news, and special offers via e-mail, post & telephone. It can also be used to provide you customer service i-e issues with your order or address. You will also be given the opportunity to receive such communications from us and our partners when you become a member of BUCKS BUSINESS and its partner companies. In short, your personal information may be used by us and/or our partner companies to contact you by email, telephone, SMS and/or post with information and offers on products/services provided by us and/or our partners.
We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed, and your credit rating is unaffected.
Our site may contain links to and from the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
INFORMATION WE COLLECT
The types of personal information we may collect include:
- contact information (such as name, date of birth, postal address, email address, mobile, or other telephone numbers)
- username if you have registered an account with us.
- payment information (such as your delivery address and billing address);
- customer service information (such as customer service inquiries, comments, and history);
- device information.
- comments and other content you provide.
- social media information.
- the visitor’s IP address.
- contact information you provide about friends or other people you would like us to contact; and
- Information we may obtain from our Partners and deal sites.
SHARING YOUR PERSONAL INFORMATION
We do not supply personal information about you to third parties however Subject to your consent; we will share personal information about you to our partners’ companies so that they may contact you with information and offers which may be of interest to you. This will help us to achieve our goal of providing the highest quality products and services.
We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information.
HOW WE PROTECT PERSONAL INFORMATION
We take the security of your personal information very seriously and commercially reasonable security measures online, physical facilities and procedures in place to help protect your personal information from unauthorised access, use, or disclosure as required by law in England. While we strive to safeguard your personal information, we cannot guarantee the security of any information you disclose or transmit to us.
If you receive an e-mail that looks like it is from us asking you for your sensitive information i-e your password, username, credit card information, please do not respond. We will never request this type of information or any other personal information through e-mail.
DATA TRANSFERS
When we obtain information about you, we may transfer, process, and store such information in the United Kingdom and other countries, both within and outside of the European Economic Area. By providing us with your information, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.
The information that we collect from you may also be processed by staff operating outside the EEA who work for or one of our Partners. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
CONSENT
By providing information on or through a Website, you are consenting to the collection, use, and disclosure of such personal information as described in this Policy. You may withdraw your consent at any time by following the procedure described in the Choice/Opt-Out section above.
Right to object and unsubscribe
All members have the option to opt-out of receiving marketing communications from us and/or our partners. If you do not wish to continue to receive marketing from us and/or our partners, you should opt-out by clicking click on the “unsubscribe” link in any email communications which we might send you.
Right to request information
If you have any privacy questions or concerns, or if you have any enquiries regarding the personal information you have given us, you may contact BUCKS BUSINESS at any time. For details on how to contact us, please see “Contact Us” or Via the e-mail address, contact@bucks-business.co.uk, or the address is given below. Please note we do need proof of identity before we release any data, we hold about you. Any request for data will be subject to a fee of £10 administration fee in providing you with details of the information we hold about you.
Changes to this policy
Please note We will modify this Policy if our privacy practices change. If we change this privacy policy, we will post the revised privacy policy we will notify you of such changes by posting the modified version on our Website and indicating the date it was last modified, and, if the changes are significant, we will provide a more prominent notice (including by email in certain instances). The date this policy was last modified is at the top of this page. Please periodically review this Policy so that you are familiar with the current Policy and aware of any changes.
Contact Information
Should you have any questions about the processing of your personal details or about our privacy policy, please feel free to contact us. The contact details are:
Write an email to our Customer Service contact@bucks-business.co.uk
Or call Customer Service at +44 (0) 203 286 8128
Cookies Policy
Our site (like most platforms) uses cookies and other similar technology such as ‘web beacons’.
In addition to personal information you provide, we may also collect information about you automatically when you visit the Site or access content in our electronic communications with you. The collection of information may involve the use of cookies.
A cookie is a small text file that is stored onto your computer when you visit certain web pages. At BUCKS BUSINESS we use cookies to identify your computer and find out details about your visit and browsing habits. It also keeps track of what you have placed in your basket and make sure we still have your details when you return to the site.
Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. However, if you would prefer to block or delete cookies from BUCKS BUSINESS or any other site, you can use your internet browser to do this. Every browser is different, so look at the Help menu on your browser, or your mobile phone’s manual to see how to reset your cookie preferences. If cookies are not enabled on your computer, your shopping experience will be limited on BUCKS BUSINESS. You will be limited to browsing and researching and will not be able to add a product to the Basket or complete a purchase.
The information collected by cookies is not tied to your contact details (such as your name or email address), it only includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own cookies & privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).
Returns & Refunds
Refund Policy
We are pleased to offer our returns policy in addition to your statutory rights.
We will be happy to refund your purchase. All we ask is that you return your purchase together with your order summary within 14 days by post. Refunds will be credited to your original method of payment and will exclude postage cost.
We reserve the right to refuse to exchange or refund items that are not returned within 14
days of delivery or those which are in unacceptable condition.
Please note there is no refund but exchange only on sale items. Your legal/ statutory rights are not affected.
It can take up to 7 working days for us to process returned item. Once we have processed your returned parcel into our system we will refund or arrange replacement of your order as quickly as we can. Please note that it can take up to 14 days in busy periods in order to process a refund or replacement.
For items purchased in multi buy offers such as 3 for 2, buy one get one 50% off or free etc., you must return all items purchased under the offer for a full refund as we will not refund on part purchase.
If any of the items bought from us does not meet your High Standards, then please contact us before leaving any Negative review. We will try our best to make you happy – either by replacing the Item or making the Full or Partial Refund (depending on nature of problem).
For Change of Mind or Returns – please contact us on returns@bucks-business.co.uk to get a return authorisation reference and return the item within 7 days. Please include your name, Post code, proof of purchase and reason for return in the email and returning package. All items returned must contain all original packaging and contents. No Return will be accepted after 14 days.
The Return Postage will be the Buyer’s responsibility.
We do not accept any responsibility if your return item is lost in the post. In order to keep yourself on a safe side, kindly keep proof of posting so you can claim through postal company.
Non-Returnable Items
Please be informed that we cannot accept any damaged, broken or unscrewed item for replacement or Refund. A product will only be accepted for exchange or refund if it is returned unworn, undamaged and in new condition.
In interests of hygiene and for your protection we do not accept returns of, or refunds on, used Jewellery, unsealed cosmetics, pierced earrings or jewellery sets containing earrings or real body jewellery. In order to get a refund on unused jewellery or cosmetics items, you have to send the item back to us on your cost. If we are satisfied that they are not used, then we will be happy to issue you with a full refund. However, we will not exchange or refund any item of body piercing, earrings or jewellery if we believe that the packaging has been opened or tampered with. This does not affect your statutory rights.
Term & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bucks Business’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Bucks Business’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- 1. IN GENERAL
- Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website also contains links to other websites, which are not operated by Bucks Business Store has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the personal information may be stored by us for use by third parties: [see cookies policy].
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
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2. TERMS OF SALE (Online Store )
- By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
- Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or for uncontrollable forces which we will not be responsible. Please see our Delivery Charges notice for further information.
- In order to contract with Bucks Business Store, you must be over 18 years of age and possess a valid PayPal / Stripe Account.
- Bucks Business Store retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. This will always be Bucks Business Store. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.
- OUR CONTRACT – When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
- PRICING AND AVAILABILITY – Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
- Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
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3. JEWELLERY CARE
- Many factors can influence the condition of jewellery. Therefore, you should make sure that your jewellery is properly cleaned and stored. Take care to avoid extreme humidity or heat as this may cause tarnishing. This will keep them looking their best.
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4. PRODUCTS SIZE, COLOUR & PACKAGING.
- Please allow slight dimension difference due to different manual measurement. Products shown will not be actual size, where available approximate measurements are provided.
- Due to the light and screen setting difference, the item’s colour may be slightly different from the pictures.
- We reserve the right to amend the details and specifications of our products as necessary at any time.
- We try to ensure that our website description is as accurate as possible, however, we cannot be held responsible for any inaccuracies or errors beyond our control.
- All items will be supplied in our own packaging or branded packaging from suppliers. Where items are from deal sites no brand packaging is available, but you will receive the item in velvet pouch or a gift bag depending on the item and stock availability.
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5. CANCELLING AN ORDER PLACED
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6. DELIVERY
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Bucks Business and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Bucks Business. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Bucks Business takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Careers
There are currently no vacancies available.
However, we are always keen to meet energetic and talented professionals who would like to join our team.
If you wish to be considered for any future positions, please send your CV and covering letter to:
hello@buck-business.co.uk
